AI voice calling
Automatic reminder calls that understand replies and log the outcome.
Drexorra Tech builds the tools a BPO or lending team uses every hour: a collection CRM for agents and team leaders, an HRMS for attendance, leave and payroll, and private mail for the whole team.
Built for, and used every day on, a live collection floor at Drexorra Global.
We run on our own software. Every product here started as a tool for our own BPO, so it is shaped by real agents, team leaders and HR, not by guesswork.
Use one, or all three together. Your team signs in once to HR and mail, and the CRM keeps its own secure access for your collection floor.
Collection CRM
Upload your allocation file and each agent sees only their own cases. They log the call, the promise to pay or the payment with a screenshot, and their team leader verifies it before it counts.
HRMS
Employees check in from the browser, apply for leave and download payslips. Leave balances are worked out from the joining date and your own leave policy, and each manager sees only the people who report to them.
Team Mail
Every employee gets a mail ID the moment HR adds them. Only colleagues can write to each other, so internal updates, reports and approvals never leave the company.
We're building an AI calling agent that reminds customers about dues in Hindi and English, understands their reply, and records the outcome straight into the CRM.
Natural voice in Hindi, English and Hinglish, following your scripts and rules.
Promise to pay, callback time or dispute is saved as a disposition, with the recording.
AI handles routine reminders at scale; people take the conversations that need judgement.
These are the projects on our desk right now. Each one plugs into the same CRM, HRMS and mail your team already uses. Tell us which matters most to you and we'll build it with you.
Automatic reminder calls that understand replies and log the outcome.
Cases, check-in with selfie and location, leave and payslips on the phone.
Due reminders, payment links and PTP confirmations sent automatically.
Send a payment link from a case and see the payment marked when it arrives.
Call a customer from the CRM, with recordings attached to the case.
Every call transcribed and scored for script, tone and compliance.
AI ranks cases by how likely they are to pay, so agents call the right ones first.
Your lending clients see their portfolio's calls, PTPs and collections live.
Visit plans, GPS check-ins and photo proof for on-ground collectors.
A chat assistant that answers customer and employee questions round the clock.
Want one of these sooner, or something not on this list? Tell us what you need.
We work with companies in India and with outsourcing partners abroad. Quotes are available in Indian rupees or US dollars.
Allocation uploads, dispositions, payment proof and daily rankings for every portfolio you handle.
Give your in-house or partner collection teams one system with verified payments and clean exports for your records.
Use the HRMS and team mail on their own to manage attendance, leave, payroll and internal communication.
Outsourcing an Indian team? See their work, attendance and results in one place, wherever you are.
You talk to the people who build the product. We set it up with your data and your branding, and stay on to support your team.
A 30-minute call to understand your team size, portfolios, roles and leave policy.
We show the products with sample data shaped like yours.
We add your logo, colours, users, reporting lines, fields and policies, and import your data.
Your team starts working, and we stay on call for training, fixes and new features.
The basics a business owner should ask any software company, answered plainly.
Hosted on a secure cloud database in Mumbai, India. You can export everything to Excel at any time.
Agents see their cases, team leaders see their team, managers see their portfolio. Sensitive HR details stay with HR.
Nothing to install. Agents, managers and clients use Chrome on a laptop or phone.
Your logo, colours and your own web address, so your team and clients see your brand.
We run a collection floor ourselves, so features come from real problems, not a sales checklist.
New disposition, new report or a new leave rule? Tell us and we build it into your setup.
Start with our ready products, or have something built around the way your company works.
The CRM, HRMS and mail, set up with your brand and data. A monthly plan based on the number of users.
Custom dashboards, portals, dialer or WhatsApp integrations, client reporting, or a tool your team has been doing in Excel.
No. Everything runs in the browser. Your team opens a link in Chrome on a laptop or phone and signs in with the ID their admin creates.
Yes. Agents see only the cases assigned to them. Team leaders see their team, managers see their portfolio, and escalated cases can be hidden from everyone except admin.
Data is stored on a secure cloud database in Mumbai, India. Admins can download a full Excel backup of cases, call history and employees at any time.
Yes. The CRM keeps every column from your allocation file and shows them in the order you use. We can map new headers during setup.
Yes. We work with domestic and international clients, and can quote in Indian rupees or US dollars. Calls can be scheduled across time zones.
Pricing depends on the products you choose and the number of users. Send us your team size in the form below and we'll share a quote.
Share a few details and we'll get back within one working day with a demo time and pricing.